ACN Digital Phone Service and Video Phones
ACN versus Competition
Listed below are some disadvantages associated with using other phone services compared to using ACN’s Digital Phone and Video Phone Service.
Skype Disadvantages
• Not a viable replacement for traditional phones
• Both parties need active computers, Skype WiFi phone or video phone
• You must be logged in and online to receive/make calls
• For 24/7 access to computer-based service, the computer must be on at all times, which increases cost and shortens the life of the computer.
• Security venerability: Since the computer must be on at all times and you must run this application with the computer-based service, there is an increased risk of security issues (ie viruses)
• Does not include the ability to make outgoing non-Skype calls. You must purchase a pay-as-you-go service or monthly subscription to make outgoing calls to non-Skype users
• Does not come with the ability to receive non-Skype incoming calls. The user must purchase a phone through the Skype website to receive incoming calls from non-Skype users
• Cannot connect wireless devices that provide mobility within the user’s home
• Does not support 911 and cannot be used for emergency calls
• Does not support Caller ID in the US, Mexico, or other countries
• Does not include the 16+ calling features you receive with ACN Digital Phone Service.
• Skype only includes call forwarding, which only works if the user has purchased outgoing call credits
• Customer incurs a fee for voice mail
Disadvantages of Magic Jack
• Video capabilities not included
• Not a viable replacement for traditional phone service
• Computer required for use of telephone service
• You must install the application on the computer, log in and be online to receive/make calls
• For 24/7 access to computer-based service, the computer must be on at all times, which increases cost and shortens the life of the computer.
• Security vulnerability: Since the computer must be on at all times and must run this application, there is a high risk of security issues (ie viruses)
• Does not include the 16+ calling features you receive with ACN Digital Phone Service.
• The service will not work if the computer is in sleep mode
• Customer service is not available beyond online chat
Cord Disadvantages
• Video capabilities not included
• Requires purchase of high-speed Internet service from cable company
• Voice service can only work with the cable company’s high-speed Internet service.
• Price may be higher if not part of cable company’s package deal
I hope this provides some clarity for those of you looking for the best deals on home phone service. Sometimes finding the service you need with the features you want can be a hassle, especially for those of us with busy lifestyles.